Amdocs Optima offers the flexibility of choosing to implement on premise or in the cloud. The shared operations model resides on an open cloud platform. The platform, based on JBoss technology and utilizing REST APIs, offers swift and easy integration with 3rd-party applications such as and others, creating a partner ecosystem that shortens time to market and successfully simplifies complexity.


Struggling to find a solution to fit your needs of flexibility and digital customer experience?

Need a customer information system that fits your budget, the complexity of your rating and taxation models and allows you to manage complex hierarchies and offerings?

Amdocs Optima is a cutting-edge cloud-based customer information system delivered on premise or in the cloud as a Software as a Service (SaaS) model. Amdocs Optima enables utility providers to effectively serve both private or industrial customers and prosumers (consumers that also produce electricity). Supporting simple to complex B2B hierarchies and relations, and bundles and cross offerings, Amdocs Optima powers your profitable growth.

With Amdocs Optima, achieve the operational efficiency you need to focus on your business.

Digital customer experience management

Commercial, off-the-shelf CIS

Cloud-based CIS

Configuration, not coding

Customer data analysis


MVNx Solutions

Competition has always been fierce, and it’s only intensifying. Any operator, whether they own their network or not, acknowledges the importance of the billing system and the difference it can make between success and decline. Amdocs Optima is a comprehensive MVNx solution that includes flexible business processes, ordering, self-service and online charging and billing, enabling you to cater to the entire lifecycle of a partner or an end customer simply and affordably.


Easy 3rd party integrations

One stop show with single vendor accountability

Multi-carrier support


Midsized Digital Telecoms

The Challenge: having the agility to compete in the digital economy

Amdocs Optima resides on an open platform. It is based on JBoss technology and utilizes REST APIs for swift and easy integration with any 3rd-party applications, creating a partner ecosystem that shortens time to market and obliterates complexity.

High reliability

On premise or in the cloud

Automated business processes

Configuration, not customization